CC Energy, white label portal
The subject of the White Label Service is the customer center application of cc energy, which is offered to various energy supply companies (EVU). The customer center application serves the utilities to turn existing customers into portal customers via a simple process.
People who move into a utility's catchment area for the first time can dial in directly via the customer center.
Caritas website
The Caritas website is being developed on the basis of an online communication strategy that defines how Caritas will position itself in relation to user requirements and
competitors. The resulting information architecture, the design for the future web presence, the content measures or the use of other online instruments form the building blocks for online communication that is tailored to the Caritas target groups in terms of visuals and content.
SRF, website
As a result of the brand fusion, the consolidation of the two existing Internet presences sf.tv and drs.ch into a joint presence under srf.ch is a strategic online project of the converged SRF company.
The challenges were:
1. positioning of SRF as a convergent public service provider while preserving the brand identity of the sub-brands
2. user guidance, findability
3. mapping of the tri-medially with direct access to the content of the video portal
Swisscom, web solution
Swisscom Switzerland is developing an order tracking tool that shows the status of the order, the steps, and the duration of the fiber orders and will be used by end customers as well as touchpoint staff. This tool closes the costly gaps in the lengthy and complex process from product ordering to the finished installation and commissioning at home.
Activate Vivo Casa, web assistant
Web-based, customized porting and commissioning wizard. Implementation of the customer-friendly migration process and communication can eliminate the need to send operating instructions to the customer.
